gt89 Privacy Policy & Data Protection

Section 1

What Information We Collect

To create an account or use services on the gt89 platform, certain information is required. We collect the following types of information:

1.1 Information Provided Directly by You

• Full name, date of birth, and gender
• Mobile number and email address
• Username and password
• Payment information (bKash, Nagad, Rocket, Upay, or bank account number)
• Documents submitted for identity verification (such as national ID information)

1.2 Automatically Collected Information

When you use the gt89 website or app, the following information may be collected automatically:

• IP address and device type
• Browser information and operating system
• Date, time, and duration of website visits
• Pages visited and click patterns
• Cookies and session data

1.3 Transaction Information

Detailed records of your deposits, withdrawals, and gaming activity are maintained. This is used solely for account security, financial transparency, and ensuring responsible gaming.

Section 2

Purpose of Using Information

gt89 uses collected information only for the following legitimate purposes:

2.1 Account Management & Identity Verification

Information is used to create, verify, and keep your account secure. This is essential for preventing fraud and unauthorized access. Age verification is mandatory for every account at gt89 — only those aged 21 or above may open an account.

2.2 Processing Financial Transactions

Payment information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. This information is needed to ensure compliance with the minimum deposit of ৳500 and minimum withdrawal of ৳1,000.

2.3 Providing Customer Support

When you contact us via 24/7 live chat or email, your account information is used to provide fast and accurate assistance.

2.4 Platform Improvement & Personalization

By analyzing your gaming preferences and behavior, gt89 works to improve your experience. This includes relevant game suggestions and remembering your language and interface preferences.

2.5 Responsible Gaming Monitoring

Members' gaming behavior is monitored to identify potentially problematic patterns, and support is provided when needed. This is part of our responsible gaming commitment.

2.6 Meeting Legal Obligations

Maintaining records in accordance with applicable laws and regulations, and responding to legitimate requests from government or regulatory authorities.

Section 3

Cookies & Tracking Technologies

Cookies and similar tracking technologies are used on the gt89 website. Cookies are small data files stored in your browser.

3.1 Essential Cookies

These cookies are necessary for the basic functioning of the website. They are used to maintain login sessions, perform security checks, and remember your preferences. Blocking these cookies may prevent the site from working properly.

3.2 Functional Cookies

These cookies are used to store your language preferences and other customizations. They make your experience more personalized.

3.3 Analytics Cookies

Analytics cookies are used to understand which parts of the website are used most and to improve the quality of services. This information is collected in fully anonymous form.

You can disable or delete cookies from your browser settings. However, this may limit some functionality of the website.

Section 4

Data Security Measures

gt89 has adopted the highest industry-standard technical and organizational measures to ensure the security of your information.

4.1 Encryption Technology

All data exchanged between you and gt89's servers is protected by SSL/TLS encryption technology. Your payment information is stored with the highest level of encryption.

4.2 Access Controls

Only authorized staff may view members' information on a need-to-know basis. Every access is logged and reviewed regularly.

4.3 Firewall & Security Monitoring

gt89 servers are protected by advanced firewalls and intrusion detection systems. Any unusual activity is identified immediately.

4.4 Regular Security Audits

Regular third-party security assessments are conducted to ensure the security of our systems. Any vulnerabilities identified are resolved without delay.

4.5 Two-Factor Authentication

Two-Factor Authentication is available for additional protection of your account. We recommend that all members activate it.

Section 5

Sharing Information with Third Parties

gt89 never sells your personal information or transfers it to third parties for commercial purposes. However, limited information may be shared in specific circumstances:

5.1 Payment Processors

Necessary transaction information is shared with bKash, Nagad, Rocket, Upay, and authorized banks to process deposits and withdrawals. This information is always transmitted through encrypted channels.

5.2 Technology Service Providers

Only the minimum information required to operate the service is sent to the technology partners gt89 works with (such as game software providers like Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others). These providers operate under their own privacy policies.

5.3 Legal Obligations

Information may need to be provided in response to court orders, legitimate requests from law enforcement agencies, or applicable legal requirements. In such cases, gt89 will make every effort to notify the member in advance, if permitted by law.

5.4 Fraud Prevention

Limited and anonymized information may be shared with industry-standard security organizations to prevent cybercrime, identity theft, or money laundering.

Section 6

Data Retention Period

gt89 retains your information only for as long as necessary.

6.1 Active Accounts

All account and transaction information is retained for as long as your account remains active. This information is kept to provide you with services and for your convenience in accessing your financial history.

6.2 After Account Closure

Even after an account is closed or deactivated, financial and identity verification records will be retained for a specified period to meet legal requirements. After that, this information will be securely deleted or anonymized.

6.3 Marketing Communications

If you wish to stop receiving marketing messages, you can inform our support team at any time. Opt-out requests will be actioned within a reasonable timeframe.

Section 7

Your Data Rights

As a member of gt89, you have the following rights over your own information:

7.1 Right to Access Information

You have the right to know what information we hold about you. You can receive a full summary of your stored information through a request.

7.2 Right to Correction

If any of your information is incorrect or incomplete, you may request that it be corrected. Most information can be updated through the gt89 member portal or support team.

7.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

7.4 Right to Object to Processing

You have the right to object to the use of your information for marketing or profiling purposes. We will action such requests upon receipt.

7.5 Data Portability

You may request your account information in a common, machine-readable format.

To exercise any of the above rights, contact the gt89 support team. We will endeavor to respond to your request within 30 days.

Section 8

Third-Party Links & Platforms

The gt89 website may sometimes contain references to third-party platforms. These third parties have their own privacy policies, and gt89 is not responsible for them.

8.1 Game Providers

Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Microgaming, NetEnt, Ezugi, and other game providers follow their own privacy policies. Some technical data may pass through these providers' systems during gameplay.

8.2 Payment Gateways

bKash, Nagad, Rocket, Upay, and banks process specific transaction information in their own systems. The privacy practices of these institutions are governed by their own policies.

Section 9

Policy Changes & Updates

gt89 reserves the right to change or update this privacy policy as needed. The following process will be followed:

9.1 Notice of Changes

Members will be notified via their registered contact method of any significant changes. A reasonable notice period will be given before changes take effect.

9.2 Continued Use

If you continue to use gt89 after a change, this will be considered your acceptance of the new policy. If you do not agree with the new policy, you have the option to close your account.

9.3 Archived Versions

The most recently effective version will always be available on this page. Assistance will be provided upon request for previous versions.

Section 10

Privacy Contact

If you have any questions, concerns, or requests regarding this privacy policy, the gt89 support team is always here for you.

10.1 Contact Method

• Email: [email protected]
• Live Chat: 24/7 live chat support on the website
• Language: Support is available in both Bengali and English

10.2 Complaint Resolution

If you have any complaint about how your data is managed, please contact us directly first. We will do our best to resolve your complaint as quickly and fairly as possible.

gt89 treats your privacy with the highest importance. Our goal is to create a safe, transparent, and trustworthy environment where you can enjoy gaming with peace of mind.